Customer Reviews

FAQs

Will I see a proof before my order is made?

Yes! You’ll receive a proof within 1–2 business days of placing your order. Please keep an eye on the email you used at checkout and be sure to approve (or request revisions) quickly so we can move your order into production and ship it out on time.

Can I request a revision to my proof?

Absolutely - we want you to love it! Small adjustments can be made before final approval.

What makes a good photo for customization?

For the best results, please upload a close-up photo of your pet’s full face in clear lighting.

✅ Do: Show the whole face, up close, with sharp detail.

❌ Don’t: Use photos that are far away, blurry, pixelated, or cropped so parts of the face are missing.

Do you only customize dogs?

Not at all! We’ve done everything from cats to horses and more — any pet is welcome.

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